Troubleshooting
Installing and starting
Windows says "Windows protected your PC". The installer is not signed yet. Choose More info, then Run anyway. See Installing.
The studio opens to a blank window, or says it could not start. Close it and open it again. If it keeps happening, look at the log in %APPDATA%\Project IGI Studio\logs\studio.log, and report the problem with the log attached.
Only one window opens. That is on purpose: opening the studio again brings the window that is already open to the front.
Connecting the game
It does not find my game. Press Browse... and choose the folder that has IGI.exe in it, or type it. Look again searches once more.
It says it does not know this build of the game. That is fine. The studio names the builds it has seen before; any other build works too, because missions are built from your own copy, whatever it is.
The copy or the level data failed. The game is not connected until both have worked, so nothing has been written. Check that there is free space on the drive of your user folder (about 250 MB), then press Use this folder again. The screen says which step failed.
The map is empty, or says the level data is missing. Open Settings, Game, Checks and setup and press Build level data.
In the editor
A guard I placed stands in the air, or in the ground. Select him and press G to set him on the ground. Mission, Tidy up finds every such thing at once.
The check list says a patrol stop can't be reached. The stop is on a walkway point that has no way from the stop before it. Pick another point, or add walkway points to join them (Navigation, Add node).
A walkway point I added is red. It has no other point on the same floor within 15 m, so the game would refuse it. Move it closer to the others, or add points in between.
The ground won't change where I shaped it. Something stands there, and the ground never changes under things standing on it. The shaped area's card and the check list say what; move or remove it first. The game can also only move its ground about 4 m either way.
In the game
My mission is not in the game's list. Check that the Apply finished without errors (its Details say), and that the game you start is the one you connected in Settings.
Something is missing or wrong in the game. Run Mission, Check mission... and look at Worth a look too. If a mission was fine and something went wrong in the game's files, Apply again anyway rebuilds it from scratch.
An objective can't be completed. For Collect, the item must be on the ground, where the player can walk into it, and not a weapon the player starts with. For Reach an area, the area must be somewhere the player can get to.
I want the game back as it was.Remove from the game takes a mission's slot and texts out; the fourteen original missions were never touched. Settings, Game, Checks and setup, Check built-in missions confirms it.
The AI designer
It says there is no key. Add one in Settings, AI designer, and press Test.
It says the model can't be used, or the request failed. Press Test in Settings to see what the provider says. Check the model's name, that your account can use it, and that you have credit.
It built something I don't want.Undo these changes under the request puts the mission back as it was before it.
Still stuck?
Open an issue on GitHub with what you did, what happened, and the log from %APPDATA%\Project IGI Studio\logs\studio.log.